Privacy Policy

This Privacy Policy explains how Tuned4U, operated by JB Soluções Digitais Ltda, registered in Brazil under CNPJ (tax ID) no. 52.138.763/0001-05, collects, uses and protects your personal data, in accordance with applicable data protection laws, including Brazil's General Data Protection Law (LGPD).

1. Data we collect

• Registration and contact: name, email and phone/WhatsApp.
• Order content: the story and details you send us to create the song.
• Payment: processed by payment partners. We do not store your full card details.
• Browsing: site usage data, cookies and campaign identifiers (pixels).

2. How we use your data

• To produce and deliver your personalized song;
• To provide support and communicate with you about your order;
• To improve our services and the site experience;
• To send communications and offers, when authorized.

3. Legal basis

We process your data based on the performance of the contract (your order), compliance with legal obligations, legitimate interest, and your consent, where applicable.

4. Data sharing

We share data only with partners necessary for the operation, such as payment processors, delivery tools (email/WhatsApp), and advertising and analytics platforms. We do not sell your data.

5. Cookies and pixels

We use cookies and pixels (such as those from Meta and TikTok) to measure results and improve campaigns, as well as a language preference cookie. You can manage cookies in your browser settings.

6. International transfers

Our servers and those of some providers may be located outside your country. In such cases, we adopt the safeguards required by applicable law.

7. Your rights

You may request access to, correction, deletion or portability of your data, information about how it is processed, and withdrawal of consent. To exercise your rights, contact us through the channels listed at the end of this page.

8. Retention

We keep your data for as long as necessary to fulfill the purposes described and our legal obligations, after which it is deleted or anonymized.

9. Security

We adopt reasonable technical and organizational measures to protect your data against unauthorized access, loss or misuse.

10. Minors

Our service is intended for people aged 18 and over. Data of minors should only be included in an order with the consent of their legal guardian.

11. Changes

We may update this policy from time to time. The current version is always the one published on this page, with the date shown above.

12. Contact

For privacy matters and questions about your data, email contact@tuned4u.com or message us on WhatsApp.